Which of the following actions is NOT considered compliant with Fair Dealing standards?

The action that is not compliant with Fair Dealing standards is to communicate investment recommendations to all customers regardless of eligibility. Fair Dealing standards emphasize that firms must provide fair access to investment recommendations and ensures that such communications do not favor certain groups over others without considering their eligibility or risk profiles.

By sending recommendations to all customers, including those who may not have the necessary qualifications or ability to act on those recommendations effectively, the action could lead to misunderstandings or inappropriate investment decisions based on incomplete information. Alternatively, tailoring communications based on eligibility ensures that clients receive applicable and suitable recommendations, promoting better investment outcomes aligned with their needs.

The other actions support Fair Dealing standards. For instance, communicating recommendations simultaneously within the firm and to customers helps maintain transparency and fairness. Limiting the number of people privy to upcoming recommendations can help prevent leaks and maintain market integrity. Ensuring recommendations align with a client’s best interests prioritizes the client’s needs, reinforcing ethical practices.